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Customer Support

SERVICE CENTER

Logistics Inquiry

This is the online communication platform designed for customers who wish to inquire or consult about TPL services.

TaeWoong Logistics Co., Ltd. values your personal information and complies with the "Act on Promotion of Information and Communication Network Utilization and Information Protection." The company's privacy policy informs you of the purposes and methods of using the personal information you provide and the measures taken to protect your personal information.

The company will notify you of any changes to the privacy policy through the website notice (or individual notice).

This policy has been in effect since July 24, 2014.

※User Group
- The website is accessible to all customers.

Personal Information Collected
- For recruitment information, events, etc., the company collects the following personal information.
- Items collected : Name, phone number, mobile phone, email, address, etc.
- Method of personal information collection : Website

※Purposes of Collecting and Using Personal Information
- The company uses the collected personal information for the following purposes.
- Human resources recruitment, events, partnership applications, and logistics inquiries.

※Retention and Use Period of Personal Information
- After achieving the purposes of collecting and using personal information, the company promptly destroys the relevant information.

※Personal Information Destruction Procedure and Method
- After achieving the purposes of collecting and using personal information, the information is promptly destroyed using an irreversible technical method.

Data Disposal Procedure
- The information you provide through the website is transferred to a separate database and is stored for a certain period in accordance with internal policies and relevant laws for the protection of information. Afterward, it will be securely disposed of.
- Personal information transferred to the separate database will not be used for any purpose other than retention, except in cases mandated by law.

Disposal Method
- The stored personal information will be securely disposed of using technology that prevents the restoration of records.

※Provision of Personal Information
The company does not provide customers' personal information to external parties without their consent. However, exceptions apply in the following cases.
- When customers have given prior consent
- When required by law or when investigative agencies request information according to the procedures and methods prescribed by law for investigation purposes

※Outsourcing of Collected Personal Information
- The company does not outsource customers' information to external entities without consent.
- If such a need arises in the future, customers will be notified of the outsourcing entity and its tasks and will be asked for prior consent.

※Rights of Users and How to Exercise Them
- Customers can request access, modification, or deletion of their personal information by contacting the relevant department or the personal information management officer in writing, by phone, or via email. The company will take prompt action in response to such requests.

※Installation/Operation of Automatic Personal Information Collection Devices
- The company does not install or operate devices such as "cookies" that continuously store and retrieve personal information.
- For all privacy-related complaints that occur while using the company's services, customers can report them to the personal information management officer or the relevant department. The company will provide quick and sufficient responses to customers' reports.

Privacy Policy Effective Date: July 24, 2014